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Position Purpose: Provides support and leadership primarily to the Merchandising Department by identifying and communicating operational processes, and high shrink articles to the Merchants and Merchant assistants. The incumbent will identify solutions, make recommendations and implement controls to mitigate profit erosion as it pertains to packaging issues, UPC issues, source tagging compliance etc. The incumbent will deal directly with the merchandising team and vendor community on all issues through effective communication both written and verbal and the incumbent will be the link for the AP team in the field. Position Responsibilities: Develop effective and collaborative working relationships with Merchandising Teams, Central Data Management Group (CDMG), BLC, Supply Chain, Stores, MET & U.S. Teams Monitor Vendor Performance Issues Personal and professional development Drive a Profit Protection culture that promotes an overall company strategy Work with Merchants to communicate high shrink articles in all portfolio categories (Destination, Core, Traffic, Impulse, Emerging) and help with sales/profitability issues Communicate high shrink articles with merchants by department Attend line reviews, BLC,CR and DAF walks participate in safety walks to provide safety requirements to the merchandising team Source tagging compliance Shrink alerts /article conversion Co-ordinating, maintaining and monitoring Merchandising AP Plans Identify high return/damage articles and mitigate any issues Identify and mitigate shrinkage or margin risk associated with packaging Item Checks/No Marks corrective actions Work with visual planning to ensure that profit protection is a part of the layout and display decision making Liaison with APM of Logistics Communicate with both the EH & S group and Loss Prevention Group for decision making Work closely with Central Data Management Group Execute position based and operational learning programs Proactively source internal and external learning opportunities. Experience/Knowledge Required: Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets Expectations and Consistently Demonstrates Strong leadership skills/people skills Safety experience an asset Communication skills Analytical skill Time Management skills Business management skills The ability to think strategically Influencing skills Decision making Problem solving skills Presentation skills Organizational skills Effective training skills A Team player Computer Skills
The Assistant Manager, Yard Operations , is responsible for all day-to-day activities of the dispatch and yard operations, and ensures that appropriate systems and processes are in place and adhered to, that allows for the scheduling and movement of all inbound & outbound activities at the Calgary SFC [Stocking and Flow Center] and any offsite storage locations. A team of associates (hourly) that manage all yard activities, housing up to 1200 trailers and 300 dock doors supports the yard operation. He/she will have ongoing communication with carriers and hold them accountable for business needs. He/she will show a high level of customer service to associates and stores. Further, they will effectively manage associates in order to operate an efficient transportation operation, and must recognize and solve problems in a proactive manner. He/she must act as a role model of professionalism, ethical behavior, and effective decision making at all times. Ideally, he/she will have experience in the operation of a Yard Management System and in addition will work cooperatively and have regular communication with carriers, other operations/customer service/planning transportation team members, SFC distribution team, and other HD supply chain partners. The ability to ensure all team members follow Home Depot safety policies and procedures is of the greatest importance to this position. In conjunction with the Regional Manager of Transportation, they will provide supervision and leadership to associates so that the strategies and objectives can be executed successfully, and to ensure associates are trained and effectively use the appropriate resources provided. In addition, they must analyze trends, solve problems and develop themselves and their team in order to maximize their contribution to the success of the entire SFC operation. Position Responsibilities: Manage 3PL shunters in yard and effectively manage all yard and door movements in/out of the facility throughout 7 day operation (5 days x 24 hrs and 2x 12 on weekends) Report any driver performance issues to contracted carrier for follow-up Lead and direct all transportation and yard control associates Interact with SFC shift managers to support efficient day-to-day operation. Interact and support all cross-functional business groups (planning team, IPR, store operations etc.), on day-to-day operations including large-scale events Respond to and resolve any supply chain partner issues in a timely manner Lead team meetings weekly, monthly and daily as required, to encourage active communication with all team members Financial and Operational Metrics and reporting Establish continuous improvement initiatives Seek feedback from others in order to improve operational efficiency and personal development Assist the Regional Manager on projects, performance measurement, reporting, communication development and daily activities Review performance of hourly associates formally two times during the year and informally on an ongoing basis Follow up on succession planning and associate training to ensure that proper development is occurring in order to maximize Associate performance Follow Home Depot safety policies and procedures and encourages other Associates to do the same SOLVING PROBLEMS Respond to and resolve any vendor or store issues in a timely manner Solve problems that affect service, efficiency, safety, and productivity Listen to and try to understand associate problems and issues Proactively manage yard capacity constraints in order to ensure that yard stays fluid Respond to multiple requests from Associates, stores, vendors, etc. COMMUNICATION Hold regular staff meetings in order to communicate information to Associates Respond promptly to calls, voicemail, etc. in order to be as accessible as possible Seek feedback from others in order to improve operational efficiency and personal development Other duties as assigned by Regional Manager of Transportation Experience/Knowledge Required: Must meet minimum time-in-position (1 year) and Performance Management Requirements (M+) Customer Service: FIRST + 1%. Considers contacts as customers, whether internal or external to the business unit Previous operational experience in yard management environment Patience/Stress Tolerance: Ability to maintain self-control and demonstrate composure during stressful work situations Getting Things Done: Demonstrates the ability to get timely results despite a large workload, competing demands, and a fast-paced environment Communicating with Others: Demonstrates effective and clear verbal and written communication in order to effectively give and receive information in a fast-paced environment Decision Making: Ability to generate alternative solutions to a problem and select the best solution Conflict Resolution: Recognizes and deals with conflicting people, priorities, and resources; mediates, negotiates, and resolves disputes in a timely manner Performance Management: Ability to set goals and standards, manage Associates and resources for accomplishment; develop Associates and provide feedback; establish and reinforce a quality orientation and follow-up to ensure completion Safety Orientation: Demonstrates awareness of Home Depot safety policies and procedures; includes ability to identify and report safety hazards, and the ability to encourage others to work safely Respect for all People: Respects people of all backgrounds and treats everyone fairly by maintaining a consistent set of standards Computer experience with Windows, Excel, Word, TMS and YMS systems (Centerline, Manhattan, Zebra, SAP etc.)
Full-TimeOntario, 7095-TORONTO HEAD OFFICE (STORE SUPPORT CENTRE)
Purpose: This position is part of the AMP (Assurance & Advisory Management Program). This is a 2 year program where you will work on projects from a variety of areas of the business (Finance, Operations, IT, Merchandising). The Manager AMP is responsible for organizing, planning, and leading multiple projects in any function, process, or business unit within the Company. The Manager is responsible for projects in all of the following categories: controllership (strategic risk assessments, business process reviews) and operational excellence (process improvement). MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES – Project Management: Identifies scope and objectives of project; Identifies and secures resource needs for project; Develops and executes high level project plan; Manages resources, deliverables and timeline; Communicates status and results. People Development: Assists in recruiting and hiring staff pool; Takes a leadership role in training, developing, and managing careers of staff pool by identifying strengths/areas of improvement, providing regular performance feedback, and working with HR Manager. Process Analysis/Problem Solving: Leads a team to identify, document, and communicate the underlying core and support processes that support a business strategy using the Business Process Review and Six Sigma methodologies; Uses data/metrics to measure the risk within the process and the impact of controls on the process opportunities; Identifies sustainable solutions to fix the breakdowns. Strategic Analysis: Gains understanding of the business; Identifies business strategies and objectives; Performs strategic risk assessment; Identify key business risks; Communicates/reports results. Change Management (Building Relationships): Accepts, leads and drives change with team by embracing and communicating the vision, assisting management with implementation of methods to ensure that the change lasts-gain organization's buy-in, prioritizes and integrates the changes into normal business practice, integrate with other organizational initiatives, identifies and removes barriers to success, integrates the changes into normal practice, and identifies the need to put the correct staffing, development training, rewards/measurements, communications, and organizational designs in place. NATURE AND SCOPE – Typically reports to Sr Manager Assurance and Advisory Management Program Accountable for direct supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal and professional development of subordinates. EDUCATION REQUIRED - The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. PREFERRED QUALIFICATIONS – Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+) CPA Preferred 5-8 years work experience Prior Six Sigma, consulting or auditing experience a plus Prior supervisory experience preferred including providing performance feedback Strong written and verbal communication skills / multi-lingual language skills preferred Strong leadership skills and ability to work in a team environment. Strong Presentation skills, and ability to communicate effectively with top leadership. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES – People Management Skills: Supervisor to others; provide feedback and performance reviews Project Management experience in a corporate context. Able to maintain a high level of confidentiality and professionalism. Skill in developing multiple approaches to solving problems. Strong written and verbal communication skills. Ability to work independently with minimal direction
Full-TimeOntario, 7095-TORONTO HEAD OFFICE (STORE SUPPORT CENTRE)
Position Purpose: The Business Analyst – Flow Enablement is responsible for working with cross-functional business improvement teams to resolve specific business issues, work with functional leaders and employees to develop and implement key initiates. The BA will work on initiatives to enhance and smooth the end-to-end product flow. This includes executing advanced analysis, detailed process reengineering and developing workflows to drive delivery of key initiatives. The role involves working on processes to achieve efficiency from manufacturer through to store shelf. Specific responsibilities involve the areas of data analytics, key performance indicators, process mapping, standard operating procedures and change management in a cross-functional setting. The BA will report directly to the Supply Chain Manager and will be responsible to ensure project deliverables are achieved. Position Responsibilities: Analyze, document and validate processes and data Model scenarios and recommend direction for process improvement Liaise with functional teams, Store, Vendors, Merchants to ensure an efficient & successful flow that meets company performance targets Conduct "As-is” Analysis, Future State, and the deployment/transition to future state Carry out advanced data collection, data analysis, process mapping and process modeling to deliver feasible solutions Work with teams to develop business requirements documentation Identify, analyze existing data and design processes to enhance product flow within the Network. Work with the cross functional teams on optimization projects that seek to improve efficiency across the supply chain, extending from manufacturer to shelf Ensure processes and systems support the sustainable accuracy of supply chain related data (e.g. dispositions, Lead times, case packs etc.) Experience/Knowledge Required: Must meet minimum time in position requirements (1 year) and Performance Management code of (M+) 5-7 years of analytical experience (ideally in a retail environment) with emphasis on process improvement , product flow, change management and data analysis University or College Degree in business or engineering will be considered as a preferred qualification Ability to communicate technical or complex business ideas in a straight forward manner Proven diagnostic, analytical and problem solving skills Strong analytical skills with the ability to extrapolate pertinent information from various sources (reports and spreadsheets) and analyze data for recommendations. Excellent communication skills; collaborative with effective interpersonal skills; able to work across departments Must be passionate about process reengineering, process improvement, transforming businesses to become more customer focused Working knowledge of space & assortment planning, manufacturing/distributing operations, and/or retail store operations SAP knowledge would be an asset Technical knowledge / proficiency in Microsoft Access and Tableau would be an asset
Full-TimeOntario, 7095-TORONTO HEAD OFFICE (STORE SUPPORT CENTRE)
The Position The Direct Fulfillment Supply Chain function is an emerging capability at The Home Depot. With the outstanding growth as an organization, Home Depot is positioned to become a leader in the Home Delivery business. As such, it is a function that will be in a mode of exciting and significant change over the next few years. As a subject matter expert in Supply Chain principles and having an in depth knowledge of core supply chain or deliveries, the Business Analyst will be accountable for assisting the Manager, Direct Fulfillment with the execution of initiatives. They will work with cross functional partners to resolve specific business issues and will work with leaders and associates to development and implement key strategies. This includes executing advanced analysis, detailed process engineering and change management. Responsibilities: Leads change by example and drives project team work through ambiguity of new processes and systems Works closely with DF operations teams, Store Ops, IT, and other appropriate cross functional partners to drive project deliverables Act as the Lead of the team when Manager is unavailable. Perform complex analytics and deliver recommendations based on sound Supply Chain principles Use analytical methods to model/quantify current and future state performance and costs Recommend and assist in the implementation of best practices within the team. Use Lean/Six Sigma principles to identify savings opportunities within the supply chain Provide process oversite for various delivery system procedures to ensure high quality process outputs Facilitate discussions with key business stakeholders to generate solution ideas and provide status updates and reporting Develop and manage action plans associated with improvement initiatives Prepare and present project details/updates when necessary Experience / Knowledge Required: Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets expectation, Consistently demonstrates). 3-5 years of analytical experience (ideally in a retail environment) with emphasis on process improvement, replenishment, change management and data analysis University or College Degree in business or engineering will be considered as a preferred qualification Experience with Distribution, Transportation or a Home Delivery related field a definite asset Experience with Six Sigma or other Process Improvement Methodology is preferred Proficient in: Microsoft Office Suite including Access, Excel, PowerPoint, Project, Visual Basic, SQL, Word and Visio Clarifies and resolves complex business issues by breaking them down into meaningful components to determine root cause and redesigning internal and external business processes Strong analytical skills with the ability to extrapolate pertinent information from various sources (reports and spreadsheets) and analyze data for recommendations Maturity in a changing environment and ability to go above & beyond a defined role Strong relationship builder and has the ability to communicate effectively across different levels of the organization and external stakeholders Ability to travel within Canada and or the U.S.A.