Do you enjoy a fast-paced environment where you can provide excellent customer service? If you're up to a challenge and enjoy helping customers every day, then consider the variety of exciting In-store, Distribution Centre, or Store Support Centre (Corporate) positions by searching our opportunities across Canada.
Position Purpose The Vendor and Service Specialist is responsible to develop, maintain and enhance vendor relationship, develop and monitor scope of works, execute, implement and ensure contract compliance and service continuity at stores. The candidate will also manage and execute projects, service scheduling, analyzing services and managing service escalation for resolution. Responsibilities: Vendor Management Develop and monitor KPIs for vendors, vendor performance dashboard and identifying opportunities. Weekly follow-up with vendors not meeting the SLAs. Organizing reoccurring meetings with vendors to discuss score cards, innovations, and best practices. Work closely with the Building Services and Energy Solutions team to address vendor performance issues and follow-up in case of non- performance. Development of plans and process to ensure vendors achieve targeted ADR. Contract Management Maintain contract library and database Review, compare and audit of vendors’ work vs. contractual arrangements Perform vendor audits Develop scopes of work for RFPs Project and Services Perform cost benefit review of existing programs and review of potential benefits of new programs. Manage on-boarding, training and relationship management of vendors. Monitor current services and lead RFPs, project rollout and execution Responsible for providing scheduling, costing and documentation on Preventative Maintenance (PM) Programs Spend and Analytics Manage expense budget of the assigned service categories Lead baseline analysis of expense Review work orders, service request for the assigned service categories and analyze service and expense trends and opportunities to reduce downtime, service calls, cost and improve average days to resolve Troubleshoot problematic situations to resolve within fiscal budget parameters Experience / Knowledge Required: Internal Candidates: Must fulfill minimum time-in-position (1 year) and performance management code requirements (M+, Meets expectation, Consistently demonstrates). Two years of similar job experience in commercial or retail sector (external candidates) Knowledge of Microsoft Office specially MS excel Mechanical aptitude related to equipment and building repairs Energy Management knowledge an asset Bilingual (English/French) an asset. Knowledge of FM Pilot is an asset. Candidate Skills: Sound business judgment, decision making, analytical and interpersonal skills Able to handle multiple priorities and project execution and tracking Able to analyze and interpret data Ability to work independently Problem resolution
Full-TimeOntario, 7095-TORONTO HEAD OFFICE (STORE SUPPORT CENTRE)
Job Description: Provide financial direction and analysis to the merchandising team to drive divisional cost performance in order to achieve business goals. This project-based and dynamic role supports all merchandising departments in achieving optimal cost to improve profitability. Position Responsibilities: • Analyze information and develop reports to drive the division and to improve the bottom line. • Prepare financial analysis for the use in the development of financial business decisions. • Liaise with multiple business partners and be the subject matter expert for product cost • Create new and innovative analysis to identify cost out opportunities and work with business partners to capture the benefit. • Present financial results to senior leaders on ongoing basis • Prepare negotiation strategies and support vendor cost negotiations • Manage a pipeline of projects and support ad-hoc analysis as required Knowledge/Experience Required: • Must fulfill minimum time-in-position (1 year) and performance management code requirements M+ • 3 to 5 years of Financial/Accounting experience • Must have a Bachelor’s degree in Accounting, Finance or Business with an MBA and/or CMA an asset • Excellent computer skills with proficiency in Microsoft office products • Demonstrate expertise in business analysis and financial modeling • Self-starter, efficient, organized and able to produce high quality work under pressure and in a timely fashion. • Strong analytical skills and attentive to details. • Excellent communication skills with the ability to work effectively with people at all levels. • Strong work ethic and sense of responsibility and confidentiality. • Flexible in attitude and approach to business solutions.