In total, The Home Depot Canada delivers more than 1,000,000 hours of training each year, affecting all 28,000 associates across the country.

As the leading home improvement retailer in Canada, our business thrives on the enthusiasm, skills and know-how of each of our associates. For you, that means you’ll receive the training you need to learn, grow and succeed.

Successful projects start with serious know-how, and a warm smile. If you love learning and the satisfaction of helping others, you can build a rewarding career at The Home Depot. For you, that means you’ll receive the training you need to learn, grow and succeed.

ORIENTATION
PROGRAM

  • carpets
    Core Product Knowledge Course
    Essentials about the features and benefits of The Home Depot products
    so you can assist customers with their purchases.
  • sales
    SALES AND SERVICE CLASSES
    All the information you need to help customers access
    and use The Home Depot services.
  • tools
    “HOW TO” AND OPERATIONAL PROCESS CLASSES
    Step-by-step instruction on how to operate the equipment,
    powered tools, or machines to meet the special needs of our customers.
  • Talia
    SYSTEM CLASSES
    Lessons on how to operate the computer systems within the store and
    process customer transactions at the cash as efficiently as possible.

Training is delivered across the country through a variety of methods

Web-based training
Instructor-led training
Self-paced courses
Distance learning or Virtual Instructor-led training
On-the-job coaching and training

Our team of highly qualified learning specialists delivers customized training in multiple areas

Kitchen sales and design
Flooring sales and installation
Doors and windows sales and installation
Customer service and selling

Leadership
development is another critical factor to our success.

Focusing on specialized training helps make The Home Depot a customer destination for these products and services.

Our store leaders participate in applied learning in areas such as:

Merchandising
Operations
Finance
Operations
Operations
Leadership Skills

including: communication, coaching, providing feedback, change management, performance management, conflict resolution and more.

For our high-performing team of experienced professionals at the “Store Support Centre” or corporate office, we offer leadership development programs and training in MS Office, project management tools and other core business programs.

Leadership
development is another critical factor to our success.

Focusing on specialized training helps make The Home Depot a customer destination for these products and services.

You can be assured our brand promise is as true to associates as it is to customers.
At The Home Depot we believe in providing the right training, at the right time to set
you on the right track to succeed in your new role with us!

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